Refund Policy

1. Tax Preparation Services

• Consultation Fees: All consultation fees are non-refundable.
• Tax Preparation Fees: Refunds for tax preparation services will be issued under the following conditions:
  • If the client decides to cancel the service before any work has commenced, a full refund will be provided.
  • If the service has commenced, but the client is not satisfied with the progress, a partial refund may be considered based on the amount of work completed.
  • No refunds will be provided after the tax return has been filed with the relevant tax authorities.

2. Business Services

• Consultation Fees: All consultation fees are non-refundable.
• Service Fees: Refunds for business services will be considered on a case-by-case basis. If the client is not satisfied with the service provided, they must notify us within 14 days of service completion to discuss potential refunds or adjustments.